Enterprise AI Agents: 2027 Predictions

AI agents are changing faster than most enterprise roadmaps can keep up with. Every few weeks a new model makes headlines with bigger benchmarks. But teams running agents in production at scale know that capability is only part of the story. When an agent talks to millions of customers, moves money, or touches regulated data, control, compliance, and reliability matter more than raw capability.

In this webinar, Rasa experts will look ahead to 2027. They'll separate the trends that will reshape enterprise AI agents from the noise, and they'll explain what each one means for AI product teams building today.

Key Topics:

• The rise of the agent factory. Why enterprises are moving from scattered agent projects to repeatable systems for building, testing, and shipping agents at scale
• Why open architecture wins. As models, vendors, and standards keep changing, the freedom to swap components, avoid lock-in, and own your stack will separate leaders from laggards in the new year
• What new models like Jev make possible. How this new class of fast, purpose-built models could change agent design, especially for real-time decisions and routing
• Customers will expect even more from their agents. What customers will expect and tolerate (or won't) in 2027 across chat and voice agents
• An increase in multi-agent ecosystems. How to prepare for the orchestration and interoperability challenges that come with increased A2A protocols
• Measuring what matters. Why evaluation, observability, and cost-per-conversation will define which agent programs earn continued investment in 2027

🗓️ Thursday, December 3, 2026

⏰ 11:00am EST/ 5:00pm CEST