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Gartner Cool Vendors in Conversational AI Platforms, Magnus Ravang, Jessica Ekholm, Anthony Mullen, Bern Elliot, Van Baker, Annette Zimmermann, 16th October 2020. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is sued herein with permission. All rights reserved. The GARTNER COOL VENDOR badge is a trademark and service mark of Gartner. Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publication and dow not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consists of the opinions of Gartner's Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.