2022 Gartner Critical Capabilities for Enterprise Conversational AI Platforms
Gartner evaluates Rasa and other vendors in the enterprise conversational AI space to offer an analysis of solutions suited to achieve business results
This report is an essential companion to the Gartner® Magic Quadrant™ providing deeper insight into providers’ product and service offerings by extending the Magic Quadrant analysis.
If you're an application leader in charge of conversational AI or are investigating product and service ratings based on key capabilities and use cases then we believe you will find immense value in this research.
Download this report to see how Rasa is ranked across five most common use cases.
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What You'll Gain from this Gartner Report
- Evaluate vendors beyond natural language understanding and dialogue management
- Weigh capabilities across key usage scenarios
- Get key findings and recommendations in the enterprise conversational AI space
- Assess how well providers are executing against their stated visions
Download the full Gartner report to access these insights and more.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER and Magic Quadrant are registered trademarks and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner, Critical Capabilities for Enterprise Conversational AI Platforms, Magnus Revang, Anthony Mullen, Bern Elliot, 21 March 2022 Gartner, Magic Quadrant for Enterprise Conversational AI Platforms, Magnus Revang, Anthony Mullen, Bern Elliot, 24 January 2022. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Rasa.
