We're excited to share how Rasa helps balance the four key areas for a voice assistant: cost per conversation, accuracy, latency, and output.
Swisscom, the world’s strongest Telco brand, will demonstrate their successful implementation and scaling with Rasa-based conversational AI platforms in enterprise environments. This session will offer real-world insights from their journey with Rasa, covering technical architecture, business outcomes, and strategic decisions.
Key Topics:
- Rasa platform architecture and enterprise integration patterns
- Business impact: automation rates, cost savings, and ROI metrics
- Combining Rasa with LLMs and generative AI models
- Voice AI implementation and use case optimization
- Scaling challenges, compliance, and operational strategies
- Build vs. buy decisions for Rasa implementations
- Model Context Protocol (MCP) concept
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