Enterprise Success with Conversational AI Part I: Successfully Scaling with Deutsche Telekom
Access the Replay
During this live, 30-minute broadcast, Miles Lynam-Smith, Senior Manager, Technology and Innovation at Deutsche Telekom, discussed why his team chose Rasa Enterprise to tackle some of their biggest customer challenges.
In this webinar we covered:
- Scaling and optimizing conversational customer experience and service
- Digital innovation and transformation for the enterprise
- Strategic vs. utility product selection
- Live Q&A
Access the replay for an inside look at how to successfully transition your biggest assistant to your biggest and best assistant with Rasa.
About the webinar series
Creating a chatbot use case is easy, but making it a successful customer-loved tool is complex. Many enterprises experience challenges with large user bases, third-party applications, security and privacy mandates, and polyglot environments.
Whether you employ an AI assistant in production or are looking to build one your customers will adore, this webinar series will help you successfully navigate the challenges of deciding when, where, and how your assistant will have the best impact on your customers.
In this two-part series, we’ll highlight success stories of Rasa Enterprise customers and their processes of building robust, customer-facing conversational AI assistants.
Together we’ll dive into the best practices for:
- Building a multi-disciplinary infrastructure team
- Omnichannel customer engagement
- Integrating Conversation-Driven Development (CDD) into your AI assistant
- Scaling across the full breadth and depth of the business