Hear from Rasa and Deutsche Telekom IT
In this webinar, our experts will share their experience developing and deploying an enterprise-scale chatbot that revolutionized business processes and customer service operations. Hear how Deutsche Telekom's team achieved remarkable results by leveraging Rasa's comprehensive framework through implementing sophisticated early response procedures for incident management, integrating subject matter experts into the development process, and balancing cost control with performance optimization.
Key Topics:
- Discover how Deutsche Telekom IT achieved exceptional results by combining business process automation with advanced RAG-based document search capabilities.
- Learn about a unique approach to handling sudden incidents and early response procedures.
- Explore how Deutsche Telekom IT measures success through chatbot resolution rates, response times, and ticket creation optimization.
📅 Date: February 27, 2025
⏰ Time: 11:00 AM EST / 5:00 PM CET
