---
title: The Future of Conversational AI in 2025 | Rasa Webinar
description: Rasa provides key highlights from 2024's hottest topics and shares forward-looking predictions that will help you strategize for the year ahead.
image: https://info.rasa.com/hubfs/Rasa_WebinarPromo_AI-Predictions_register%20(1).png
---
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###### Rasa Webinar Replay
# The Future of Conversational AI in 2025
### Top Predictions from the Experts
## Watch the Replay
**What’s Next for Conversational AI?**
2024 was a wild ride for conversational AI, with major advancements and shifts in the market. What can we expect for 2025?
In this webinar, Rasa’s experts provided key highlights from 2024's hottest topics and share forward-looking predictions that will help you strategize for the year ahead.
You can always count on Rasa to cut through the hype and leave you with actionable insights to guide you along your conversational AI journey.
**Sneak peek at some of our predictions: 👀**
- The 'Prompt and Pray' approach doesn’t scale; the future is hybrid
- The rise and fall of chatty deflection (RAG alone won't be an option)
- Open and medium-sized language models are the future
- Multi-modal models will amplify voice assistants, and move from the realm of POC to production
- Call centers and CAI will get closer
- ...and more
## Hear from the Experts:
##### Alan Nichol
Co-founder & CTO
Rasa
##### Amina Derouiche
Manager, Customer Success Engineering EMEA
Rasa
##### Lauren Goerz
Sr. Technical Marketing Engineer
Rasa
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