When a Rasa customer, one of the country’s largest financial institutions, commits to developing a chatbot for its customers, failure is not an option. Yet, failure is common if you’re not following the rapidly evolving best practices for conversational AI design and development.
In this exclusive webinar replay, Rasa CTO, Alan Nichol, shares a case study on how a large financial services brand went from being on the brink of failure to developing a successful AI assistant that its customers (and business stakeholders) love.
In this webinar you'll learn:
- What patterns to avoid when developing your digital assistant
- How to audit your chatbot or voicebot
- How to find and prioritize chatbot optimization options
- How to determine which changes will make your assistant more effective
- The basics of conversation driven development
- How to implement CDD in your practice
- Best tools, frameworks and strategies for bot optimization
